Method 2: Install Latest Windows Updates. How to Fix: iPhone, iPad, or iPod not recognized by Windows or iTunes. In this tutorial you 'll find instructions on how to resolve the following problem: iPhone Not Recognized from Windows or iTunes (Windows 10, 8.1, 8 or 7). In fact, when you connect the iPhone on Windows 7, 8 or 10, you receive the following error message: 'Windows encountered a problem installing the driver software for your device'.Īs a result of that problem, the 'Apple Mobile Device USB Driver' is displayed with a yellow sign (exclamation point) or with a question mark in Windows Device Manager, your iPhone device is not listed in Windows File Explorer and iTunes application cannot recognize your iPhone device. The problem is old: The iPhone is not recognized properly in Windows (Device Manager) or in iTunes application.
